#Playstation live support vchat how to#
#Playstation live support vchat software#

#Playstation live support vchat how to#

■ How to detect fake Square Enix websites: Before opening any URLs you may see in-game (via tells, say, etc.), we urge you to confirm that they are legitimate and not a fraudulent imitation. We have also confirmed similar attempts in-game which direct players to fake pages imitating Square Enix websites, including the Support Center, the Lodestone, and the official FINAL FANTASY XIV forums.

If you have any questions or concerns regarding the steps described in this announcement, please contact the Square Enix Support Center.Īs we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites which imitate the Square Enix Account Management System in an effort to steal (also known as “phishing”) information such as their Square Enix ID and password, as well as date of birth. How do I remove the Square Enix Security Token from my account? Please review the FAQ below for further details.

#Playstation live support vchat software#

If you have lost your Emergency Removal Password or are unable to perform the emergency removal of the Software Token yourself, the Support Center will be able to remove it for you once account ownership is verified. Please visit the links below for step-by-step instructions on re-registering your app. How to Re-register your Software Token/Software Authenticator Please be sure to click on it and complete the removal of your Software Token/Software Authenticator before it expires. * Note that the URL will expire after 60 minutes. (3) Click on the URL to remove your Software Token/Software Authenticator (2) An email containing the Software Token/Software Authenticator removal URL will be sent to the email address registered to your Square Enix account. (1) Go to the Software Token/Software Authenticator Emergency Removal page and enter your Square Enix ID and password and your Emergency Removal Password. How to perform an emergency removal of your Software Token/Software Authenticator After you have switched phones or deleted your application, this password will be necessary to perform the Emergency Removal of the Software Token/Software Authenticator registered to your old device. After you have used it, you must log into the Square Enix Account Management System again to obtain your new one-time Emergency Removal Password.īefore you switch phones or delete the application, please be sure to follow the above steps to confirm and store your Emergency Removal Password in a safe place. *The Emergency Removal Password is a one-time password that changes after each use. (2) After you have logged into the Square Enix Account Management System, your Emergency Removal Password will be displayed under “Token Usage Status” below the “Square Enix Account Information” section.

(1) Log in to the Square Enix Account Management System. How to confirm your Emergency Removal Password *In the case you cannot perform an emergency removal of the Software Token/Software Authenticator, you will no longer be able to log in to or use the various services related to your applicable Square Enix account. If you are planning on switching phones or deleting the application, please be sure you have your Emergency Removal Password at hand first.

If you are using a Software Token or Software Authenticator (Google Authenticator, Microsoft Authenticator, etc.) on your smartphone and decide to switch to a new phone or delete the app, you will need to use an Emergency Removal Password to remove your Software Token/Software Authenticator from the old device, after which you must re-register the app to your new device. This is a notice to all customers who use a Software Token or Software Authenticator.